Shipping policy
US shipping
Veil & Velvet is a Quebec-based business serving eligible United States delivery addresses. Shipping availability is confirmed at checkout.
Shipping charges in USD
- 1 pair: $8.99
- 2 pairs: $15.99
- 3 pairs: $21.99
Our bundle offer supports up to 3 pairs per order. Shipping is charged separately from the product price. Applicable taxes are calculated at checkout.
Processing and delivery estimates
For Thick Black in the S/M stretch fit, our current estimate is processing within 1 day and transit of 3–7 days after dispatch via USPS+VIP, when US stock is available. Processing is additional to transit. The quoted day counts do not distinguish business from calendar days. This quote is an estimate for that variant, not a guaranteed arrival date or a confirmed estimate for every size, shade, or bundle.
Stock availability, destination, carrier conditions, and other factors can change processing and transit times. If we cannot fulfill your selected items as described, we will contact you about the available options, including a refund.
Tracking and assistance
Tracking information will be provided when available after dispatch. If your parcel is late, missing, damaged, or incorrect, contact support@veilandvelvet.ca with your order number so we can investigate. Please check your delivery address carefully before placing an order and contact us promptly if a correction is needed; changes may not be possible after processing.